Mercure Cardiff Centre Hotel

Wharf Road East / Tyndall Street, Cardiff, United Kingdom, CF10 4BBshow map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Overview

Located in a shopping area of Cardiff, Mercure Cardiff Centre Hotel overlooks Cardiff Bay. The venue comprises 100 en-suite rooms. The accommodation also offers 24 hour front desk assistance and medical service.

Location

It takes 10 minutes to get to Penarth Pier Pavilion by car. Llandaff Cathedral is 4.3 km away. Cardiff Castle is also located near the hotel. Motorpoint Arena Cardiff is a couple minutes walk from the property.

Cardiff Central railway station is a 15-minute walk away.

Rooms

The comfortable rooms have a private safe, a storage and a telephone for guests' use. You'll find nice touches like a shower, dryers and towels to enhance your stay.

Eat & Drink

A buffet breakfast is served in restaurant. The accommodation has a gastronomic restaurant, serving local menu. Gastronomic options include a café bar. The bar Elements Restaurant is about 5 minutes’ walk from the venue.

A continental breakfast is served at the price of GBP 5 per person per day. 

Leisure

The hotel also features a safety deposit box, a lift and a cloakroom.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   100.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

Car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Lift
Breakfast

Continental breakfast

Wheelchair access

Services

  • Tours/Ticket assistance
  • Medical facilities service

Dining

  • Continental breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Room features

  • Air conditioning
  • Connecting rooms
  • Dressing area
  • Tea and coffee facilities

Bathroom

  • Bathroom

Media

  • Television

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of cots in a room is 1. 
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Rooms and availability

Quadruple Room
  • Bed options:
    Sleeping arrangements for 4 persons
  • Room size:

    16 m²

  • Max occupancy:
    4 persons
  • Shower
room details
Premium Quadruple Room
  • Bed options:
    2 Double beds
  • Room size:

    16 m²

  • Max occupancy:
    4 persons
  • Shower
room details
Dormitory Room
  • Bed options:
    1 Double bed
  • Room size:

    16 m²

  • Max occupancy:
    5 persons
  • Shower
room details
Premium Double Room
  • Bed options:
    1 Double bed
  • Room size:

    16 m²

  • Max occupancy:
    2 persons
  • Shower
room details
Bunk Bed Male Dormitory Room
  • Bed options:
    1 Bunk bed
  • Room size:

    16 m²

  • Max occupancy:
    1 person
  • Shower
room details
Bunk Bed Female Dormitory Room
  • Bed options:
    1 Bunk bed
  • Room size:

    16 m²

  • Max occupancy:
    1 person
  • Shower
room details
Location
  • Nearby
  • Restaurants
  • City landmarks
Motorpoint Arena CardiffMotorpoint Arena Cardiff700 m
Motorpoint Arena CardiffMotorpoint Arena Cardiff660 mMary Ann Street
Water TowerWater Tower660 m2 Bute Place
Spillers & BakersSpillers & Bakers360 mLlansannor Dr
Statue of Sir Gareth EdwardsStatue of Sir Gareth Edwards730 m11 St David's Way St David's - Dewi Sant
Wales National Ice RinkWales National Ice Rink770 mGolden Cross Hayes Bridge Road
St David's Dewi SantSt David's Dewi Sant870 mThe Hayes
Cardiff Central LibraryCardiff Central Library860 mHayes Bridge Rd
Royal ArcadeRoyal Arcade990 mThe Hayes/St Mary's St
The Little Man Coffee CompanyThe Little Man Coffee Company730 mIvor House
Traders TavernTraders Tavern700 m6-8 David Street
BB's Coffee & Muffins CardiffBB's Coffee & Muffins Cardiff760 mTown Wall North
Pret A MangerPret A Manger780 m3 Bridge Street Unit Klg08
BraminaBramina810 m9 Barrack Lane
Spud U LikeSpud U Like820 m2 Bridge Street St David's Shopping Centre
Royal Coast Cafe & RestaurantRoyal Coast Cafe & Restaurant840 mFlat 11 41 Charles Street
PulsePulse890 m3 Churchill Way
Servini's CafeServini's Cafe920 m6-10 Wyndham Arcade
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Getting around
Airports
Cardiff (CWL)15.4 km
Bristol (BRS)33.0 km
Train
Cardiff Bay Railway Station1.2 km
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.0
Very goodbased on 468 reviews

Rating by category:

9.0
Location
  • 7.4
    Very good

    I liked the peace and quiet was very relaxing. Also the bathroom was excellent.

    It would be good to have room service, and to have some type of food available other than a vending machine. Also 1 pilloe per person is not enough

  • 10.0
    Perfect

    The friendliness of the staff as you entered the Hotel. The cleanliness & general appearance.

  • 5.8
    Guest rating

    It was convenient for getting into the town center. The bathroom was great!

    Our room had no towels and could have done with a lick of paint!

  • 6.2
    Nice

    I liked the fact that we had two double beds in the room - very comfortable.

    Breakfast in the mornings. It was self service, but the cutlery tray was not kept topped up. We had to ask for knives and forks and when we did, were met with a grunt. We couldn't get a fried egg, again we asked if we could and were told we couldn't in a very dismissive manner by one of the staff members. All the cooked breakfast consisted of was scrambled egg, bacon, sausages and beans, which you helped yourself to. It's a shame they didn't have more options, such as fried eggs, mushrooms, tomatoes etc. The safe in our room didn't work, the previous resident had locked it so we couldn't set our own code. We asked at reception for the code to be reset on our first day and our request was never dealt with.

  • 9.6
    Perfect

    friendly and helpful staff, clean room and central location

  • 7.8
    Very good

    Good value, comfortable hotel for my purposes - business - with decent breakfast and cheap car parking on site, compared with more expensive city centre locations. Good access off main roads by car and also handy for Cardiff Bay if you wanted to go there..

    Nothing in particular - was a 20 minute walk to city centre, castle area, which is where I wanted to go in evening - not a problem in good weather!

  • 5.4
    Guest rating

    I thought the staff were friendly and helpful

    We had to change from our original room because the bed made an awful loud noise however so did our second room but we just put up with it

  • 8.2
    Great

    I've stayed at this hotel before and think its excellent value it's nice and quiet and it's near the city centre as doesnt cost much in a taxi. The only down fall is you have to pay to use the car park but it's only £3 a day so it's still reasonable.overall a nice quiet hotel and would reccomend stayin there

    The only thing I would say is breakfast was meant to be served between half 6- half 10 we arrived at 10 and they started packing it all away just after! This may have been because I stayed during the week though there wasn't much variety and didn't see a vegetarian option.

  • 10.0
    Perfect

    Lovely hotel, couldn't ask for more. Really pleasent and helpful staff, simple but really good quality rooms, Nice bathroom (excellent shower). Near to the town and train stations so getting around was easy enough. We went to Barry Island to the beach one day and it was really simple one train from Central station for £2.95 each return. The shopping centre is huge along with the high street and is about a 10 minute walk from the hotel. There is something for everyone if you want the beach, countryside or city stay here! We'd deffinately stay here again!

  • 7.4
    Very good

    Friendly service and clean.

    The name, the Mercure Cardiff Centre gave me the impression that it would have a city centre location. In fact it was 10/15 min walk to the city centre ( 20 min walk to Cardif bay) this on its own would not have been too bad but the walks to the city centre or the bay were not really suitable for pedestrians, we had to cross very busy roads with no footpaths across busy road junctions and roundabouts. The routes into the town and the bay were not well lit so we felt unsure about walking at night so needed a taxi instead. We didn't expect this when we booked at a hotel called Cardiff Centre.

  • 8.2
    Great

    Impossible to find after a tiring journey. Brown signs to every hotel except this, until you were right on top of it and then only if you were driving. That aside, it was good. Spacious room, pleasant staff who attended to things promptly and courteously. Decent quality tea in rooms and good having the open wardrobe, since most people only stay a few nights. We didn't have breakfast and were glad we hadn't as it looked a bit clinical and like eating in the foyer. Some plants would help. Given that it is a bit out of the way, it would have helped to have some knowledge of the immediate area E.G. where the nearest supermarket is (5 minutes walk) which we didn't find until we were leaving and then by accident.

    Location, as above and poor signage towards it from station.

  • 7.4
    Very good

    The hotel breakfast wasn't particularly good, sometimes cold and not a very wide selection.

  • 5.0
    Guest rating

    A family of four, 3 adult one child could stay in one room, ( 2 dbl beds)

    Cleanliness of the room

  • 7.0
    Very good

    On arrival we had been allocated a room with a shower. We spoke with reception staff and requested we be moved to a room with a bath. The staff were extremely welcoming, helpful and went out of their way to ensure we were moved to a room with a bath. At no point did we feel like this was a problem to them. This was a great start to our long awaited break. Breakfast was great, and very good value.

    We have to say that we were very disappointed with the standard of cleanliness in our room. There were dirty spill marks all up the skirting boards and it was thick with dust. It was attention to detail that let the hotel down which is a real shame when the reception staff are working so hard and doing such a good job.

  • 8.2
    Great

    Spacious comfortable room, great price.

    Lack of room service, lack of wi-fi

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FAQ
What is the closet airport?
The hotel lies within 20 km of Cardiff airport.
Can I have a breakfast on site?
Yes, buffet breakfast is available for the guests.
What is the earliest and the latest I can check-in?
You can check in from 14:00 till 23:59.
What is the earliest and the latest I can check-out?
You can check out till 12:00.
How far is the city center from the property?
The city centre is located 2 km away.
Are threre any cleaning services provided?
Yes, the hotel offers laundry.
Can I have dinner or supper nearby?
Yes, you can have a meal at Ocean Park Brewers Fayre, KIN+ILK and Elements Restaurant located about 200 metres away.
What room types are available here?
The hotel offers such room types as a single room and a twin room.
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of cots in a room is 1. 
+ More- Less
Getting around
Airports
Cardiff (CWL)15.4 km
Bristol (BRS)33.0 km
Train
Cardiff Bay Railway Station1.2 km
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.